Privacy Policy for Jamais Vu
Last updated: 22 June 2026
Jamais Vu is committed to protecting your privacy and handling your personal information responsibly and in accordance with UK data protection law.
1. Who We Are
Jamais Vu is an online retailer selling K-pop albums and related merchandise.
Contact email:
[email protected]
2. Information We Collect
When you place an order or interact with our website, we may collect:
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Your name
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Billing address
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Shipping address
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Email address
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Order details
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Technical information such as IP address, browser type, device information, and website usage data collected through analytics tools
Payment information is processed securely by our payment provider and we do not store full payment card details.
3. How We Use Your Information
We use your information to:
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Process and fulfil your orders
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Arrange shipping and delivery
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Send order confirmations and shipping updates
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Respond to customer enquiries
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Maintain business, accounting, and tax records
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Improve our website and understand visitor activity through analytics
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Prevent fraud and protect our business
We do not use customer email addresses for marketing newsletters or promotional emails.
4. Lawful Basis for Processing
We process your personal information because:
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It is necessary to fulfil our contract with you when you place an order.
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It is necessary for our legitimate interests in operating and improving our business.
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We may be required to process certain information to comply with legal obligations.
5. Payment Processing
Payments are processed through Stripe.
When making a purchase, certain information may be shared with Stripe to process your payment securely. Stripe handles payment information in accordance with its own privacy practices.
6. Website Analytics
We use Google Analytics to help us understand how visitors use our website, including information such as:
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Number of website visitors
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Pages viewed
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Approximate geographic location (such as country)
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Device and browser information
This information helps us improve our website and customer experience.
Google Analytics may use cookies and similar technologies to collect this information.
7. Sharing Your Information
We may share your information with:
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Stripe for payment processing
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Delivery and shipping providers for order fulfilment
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Website and ecommerce service providers
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Professional advisers where necessary
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Government authorities where required by law
We only share information necessary for these purposes.
8. Data Retention
We retain personal information only for as long as necessary to:
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Fulfil orders
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Provide customer support
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Maintain accounting and tax records
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Meet legal and regulatory requirements
Information will be securely deleted or anonymised when no longer required.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.
10. Your Rights
Under UK data protection law, you may have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your information in certain circumstances
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Restrict or object to certain processing activities
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Request transfer of your information where applicable
To exercise any of these rights, please contact us at [email protected].
11. Cookies
Our website may use cookies and similar technologies to ensure the website functions correctly and to analyse website traffic through Google Analytics.
You can manage or disable cookies through your browser settings.
12. UK Customers Only
Jamais Vu currently sells and ships only within the United Kingdom.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised "Last updated" date.
14. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Jamais Vu
Email: [email protected]